Frequently Asked Questions

ERC Management Replies

FAQ: FAQ

What does ERC, SSA, YPA & ROA stand for?

ERC = Emthonjeni Residence and Cafe (PTY) Ltd

SSA = Student SUPPORT Accommodation

YPA = Young PROFESSIONAL Accommodation

ROA = Renter OWNER Accommodation

NOTE: (refer to RENTAL Services page for more details on all of our services above)

What Covid-19 measures have you put in place for ERC?

We have put in place the following measures for ERC:

1. Dept of Health Covid-19 Prevention & Facts auto updates.

2. Free Face Masks & Hand Cleansing products.

3. Physical Distancing measures in rooms.

4. Online Cafe' Orders and Delivery, promoting staying at residence and limiting movement.

5. Our House Rules provide detailed cleaning protocols for the rooms in the Residences.

What are the ERC "Take5" BENEFITS?

1. NO Deposit Policy
2. Rent DISCOUNT
3. Rental FREE Month
4. FLEXIBLE Rental Term
5. Residence+Cafe NETWORK

T&Cs apply

NOTE: (refer to Why Choose Us page for more detail on the above benefits)

What are the ERC "3Nity" BENEFITS?

A great taste of Traditional Foods, just the way Mama & Gogo used to cook it.

1. Traditional FOODS

2. FREE Delivery

3. Online CAFE' Order

T&Cs Apply

What are the ERC "e-tyme" BENEFITS?

e-tyme Vouchers are provided for our Students to ensure that they have access to online based study facilities.

e1. SMS Vouchers

e2. DATA Vouchers

e3. AIRTIME Vouchers

T&Cs Apply

How is ERC different from others in the Rental Accommodation Industry?

1. We are Innovative & Flexible in our approach, so we "think outside the box", if there is one.

2. We are Accommodaters not Landlords, so we strive to make our services accommodative (fit for or change to be suitable for the purpose), through the ERC Benefits.

3. We are embedded in our Values which perfect our service to put Consumers First.

Where can I get more clarity to my own questions?

We are available via WhatsApp between 08h00 - 20h00. Send us your queries, we look forward to chatting with you.